HOST ISSUE - Forum Problems 3/7/08

[HeadDoober]

If anyone besides us is experiencing connection problems with the forums or website, please accept our apology.

Our host has been contacted and a support ticket initiated to correct the problem.

Not a hella good way to make an impression, especially on the new guy. :angry-004:

It comes and goes and it may be regional, but we're doing everything we can to get it fixed.

Thank you for your understanding.

Happy Doobering! (if you can)

[HeadDoober]

SONOFABITCH!:angry-004:

The Doober crew has been unable to access either the website or the forums from about noon until 3:20pm PST. They just now magically appeared.

Our hosting company has been contacted about the problem AGAIN!

Has anyone else had problems connecting to the forum or website?

[DooberRoni]

Got an answer, finally. Unfortunately, they didn't say much.


\---- TECH RESPONSE STARTS HERE ----
Hello,
Our admins have reported timing out issues with the hau server from time to time.
We are looking into the issue in order to resolve it.
Please don't hesitate to contact us if you require further assistance.
Thank you,
--
Kind Regards,
Daniel Veiga
Customer Care Representative

"From time to time"??? Three hours ain't cool! Sorry, Doobers!

Oh! the "hau" server is just their name for it. I do believe it is located in Houston, TX. They have hundreds all over. Two weeks of research was done before choosing our host, LunarPages and they have been good up until Wednesday. :mad:

[DooberRoni]

Got another reply from the hosting co.


Hello,

Thank you for contacting us, our admins have fixed the issue on your server and we are reporting that the server is back at 100% working condition.

Thank you.

Please let us know if you have any problems with the website or forum.

Thanks!